Easy easy outs
Thanks to Eric from Perform-x for this tip.
We've all had the issue of having to drill out broken
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Mr. Manufacturer,
Who is your biggest customer?
Who do you depend on the most to choose your products?
If you're thinking the local jobbers or Mr.John Q. Public, give your head a shake.
WeatherAholic
Featured Items
Sticker Shock
Quite a few years ago, I was managing the Speedy Muffler in Kelowna when a young couple came in to
...How long does the job take?
You get this question asked a lot.
Some of you think that the customer will try to convert this
...
Corroded Probing
Piercing wires when you are testing sensors may allow moisture to attack the wire creating future
...
Aim Into the Bowl
When draining a radiator with an old brass drain cock, you can control the coolant flow by placing a
...
If you Quote, You'll be Wrong
How often has a customer asked you for an estimate or a 'ball-park' quote before the cause of the
...
Info To Go
"It says so right here..."
When you do an inspection and find items that require service, you
...Vanilla Ice Cream
A complaint was received, a few years ago, by the Pontiac Division of General Motors:
"This is the
...Free Mini-Honer
Need to hone or sand inside a small tube?
Try this.
Open a cotter pin and insert the end of a 6 to
Welcome to The Office
Welcome to The Office
This section is designed specifically for you, the owner/operator or manager of an
...
Suck it up.
Coolant spillage is inevitable in this business and pushing the spillage into a drain may not be
...
Customer Requests
What did the customer really want?...
The counter should use a 'Customer Requests' section of a
...
New Supplier Entries
Blogs
It is, and always has been, the local repair businesses, mechanics and technicians who de...
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Whiners Corner
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