Free Mini-Honer
Need to hone or sand inside a small tube?
Try this.
Open a cotter pin and insert the end of a 6 to
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Mr. Manufacturer,
Who is your biggest customer?
Who do you depend on the most to choose your products?
If you're thinking the local jobbers or Mr.John Q. Public, give your head a shake.
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Featured Items
Vanilla Ice Cream
A complaint was received, a few years ago, by the Pontiac Division of General Motors:
"This is the
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Keep losing bolts?
When changing pans or covers with many small bolts, it’s easy to lose one or two, especially when
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Messy Drawers
Are your pliers piled up in a drawer.
Eric from Perform-X Auto came up with a simple and really
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Mr. Customer, You're Fired
Whoa! You're not serious.....
Yes, you can fire a customer.
You try real hard in supplying quality
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Analyzing Productivity
Productivity of a shop boils down to the total time it takes to create the dollars in a given
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Telephone Technique
Every business has one and every customer has one but too often this tool of communication is
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What's Going On With This Economy?
What's going on out there? Shops are closing down left, right and center.
Well, there is no
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Don't Buy Your Customers
Are you so insecure that you feel that you have to negotiate for the job?
I don't mean a little
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Customer Requests
What did the customer really want?...
The counter should use a 'Customer Requests' section of a
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If you Quote, You'll be Wrong
How often has a customer asked you for an estimate or a 'ball-park' quote before the cause of the
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Make Money by Taking the Time
"I think I have the quote here somewhere...."
Every time I see someone scribble out an estimate on a
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Customer Management
Customer Management
A segment from ‘Automotive Business Concepts' By Bob Paff
Yes, I call this
...Have A Weight Problem?
So much for having light weight aluminum rims.
Wait, there has to be inner weights to balance it
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New Supplier Entries
Blogs
It is, and always has been, the local repair businesses, mechanics and technicians who de...
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