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Mr. Manufacturer,
Who is your biggest customer?
Who do you depend on the most to choose your products?
If you're thinking the local jobbers or Mr.John Q. Public, give your head a shake.
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Featured Items
Torque Angle vs Torque to Yield
Okay, let's talk about head bolts.
A lot has changed over the years with manufacturers coming up
...
Analyzing Productivity
Productivity of a shop boils down to the total time it takes to create the dollars in a given
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Mode $06 Data, A Real Diagnostic Tool (Part Two)
From Part One of this article, it's pretty clear on how Mode $06 data can be a critical part of your
...Driveline Vibration
This guy ran over a mattress and decided to keep going.
The ensuing jumble finally whipped around
#%@* Trouble Lights
One problem with trouble lights is that the 'cage' never stays secure.
When the light is dropped, it's
...
Customer Management
Customer Management
A segment from ‘Automotive Business Concepts' By Bob Paff
Yes, I call this
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Vanilla Ice Cream
A complaint was received, a few years ago, by the Pontiac Division of General Motors:
"This is the
...
Quotes or Estimates
"Here, I'll write you up a quote on what it should cost for the repair."
What's wrong with that
...
Corroded Probing
Piercing wires when you are testing sensors may allow moisture to attack the wire creating future
...
Twelve Buckets for One Rad?
Still a mess trying to drain a cooling system?
Check with your parts or tool supplier because they
...
You want how much?
Pre-discounting can paint you into a corner....
Never assume the customer will not be able to
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Aim Into the Bowl
When draining a radiator with an old brass drain cock, you can control the coolant flow by placing a
...
New Supplier Entries
Blogs
It is, and always has been, the local repair businesses, mechanics and technicians who de...
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